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Payment Protection Insurance

Refunds

How does it work?

Many high street banks and other lenders have added Payment Protection Insurance to loans and mortgages . There are many reasons why this may have been mis-sold - Clients may not have requested insurance, were pushed into buying the product, were not offered a monthly payment alternative and/or the terms of the policy were not properly explained. The Citizens Advice Bureau has described the mis-sales of PPI as "the Protection Racket!" For more information go to the Payment Protection Insurance website.

What is PPI?

Payment Protection insurance is a policy sold alongside Loans or Finance which is designed to cover the client in event of sickness, redundancy or inability to work. PPI is often very expensive and can add a cost often in excess of 20% of the value of the loan. Go to Payment Protection Insurance Blackhorse  for more information.

Examples of how your policy may have been mis-sold: You were told you had to take PPI in order to get the loanYou were pressured into buying PPI by a pushy sales personYou have a medical history which excludes you from claiming on the policyYou were not told that PPI was included in your financial productYou were self-employed, unemployed, redundant or retired at the timeYou already had insurance which would cover you

If any of the above applies to you, there may be grounds for a claim against your lender. For futher information go to the Payment Protection Insurance Barclays  website.

How will you know you have it?

The best way to find out is to look at your loan agreement. If you do not have a copy, then you can phone your lender, or visit your branch, and ask for the policy details.

What will it cost to make a claim?

We operate on a No Win, No Fee basis and will take a percentage of any compensation awarded to you only if we are successful in getting you a refund.

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